a. No, we are not a deal site. We are a "Rewards Program Management" System provider. We help establishments set up a rewards program quickly and build a base of their own loyal customers. Our System helps you manage a rewards program in a very cost effective way. You don't need to invest in any software or additional manpower to manage the program
b. We offer the following features not provided by any other service provider You can set up your own rewards program and change the same as per your discretion, instantly You can put up your deals and offers and change the same as per your discretion, instantly Customer experience management Cloud hosted Real time analytics Customer experience management – Mobile App where you customers can check their point -status and also redeem their points Consumer behavior analysis
Besides helping merchants set up a rewards program, our leading edge technology and strong analytics engine gives you access to actionable data and analytics about your establishment and your customer. We provide unparalleled insights on consumer behavior and spending patterns.
Retaining customers is as important for a business as acquiring new customers. Infact cost of retaining customers is much less than acquiring new customers. Loyalty program is a proven way of retaining customers and thats the reason that all large businesses which even though have a good brand pull, offer a loyalty program. Be it Shoppers Stop, Reliance Retail, Life Style, all airlines, hotel businesses, everyone offers a loyalty program.
There are various costs associated in managing an in house rewards program. This includes - Cost of software - Salary of atleast one person to manage the program - You will also have to pay an AMC to the software firm - Upgrades in software as you progress further will also need to be paid for - Plastic cards & printing cost And even with all this cost you will not get a mobile app. We manage all these for you at a fraction of the cost it would take you to manage an in house rewards program.
This is great news, for an effective rewards program, the most essential aspect is to have a large base of registered customers. So, perhaps, now is the right time to start enrolling them for a long term association.
a.Your establishment will feature in the list under the "search" option of our app. You can upload "deals" in our app at your discretion which will be visible to all consumers. Your "rewards program" will be available for consumers to check, in our app.
b.Whenever the consumer decides to go to purchase/shop/eat out and checks his app all the above features will provide a top of mind recall for your establishment.
a. Establishment name
c. Your Rewards Program
d. The deals you offer
e. Any terms & conditions
For restaurants we also give
g. Facilities offered (eg: Serves Alcohol, Vegetarian only, accepts credit card, delivery etc)
After you sign up with us, our service engineers will evaluate your point of sale terminal for the optimal solution for you. We usually install a software on your system which starts communicating with our rewards point servers. We do not however interfere or integrate with your PoS.
a. A Computer system running Windows XP or higher
b. A Windows based PoS
c. An internet connection.
Our system works with most PoS terminals in the market today. As long as you have a windows based PoS we can activate you within an hour. For more information on particular PoS models supported, please contact us with your specific PoS system details on our "Contact Us" page on our website or write to us at email@example.com and we will revert back as to whether our solution is compatible with your system. You may also call us at 0120 49 34567 and we will be happy to assist you.
Usually less than an hour for a Windows based solution.
We will gladly migrate your current customer database to your new rewards database. This should be possible in most contemporary databases. Also, we can run campaigns for you to inform these customers about your latest offering.
We provide you with a Merchant portal where you can review each transaction and customer details on your rewards program. Further, we run our own fraud check mechanism to inform you of suspicious transactions, if any.
a. Deals can be changed daily.
b. Loyalty program can be changed only once a month.
We can be reached via email at firstname.lastname@example.org or you can give us a call at : 0120 49 34567. We will be glad to resolve any query you may have.
This depends entirely on you as to to what value would you like to give to your customer.
a. We provide a platform (System) for you to manage the rewards program of your loyalty customers. We are not a competing merchant
b. No other merchant will be able to view your database.
c. All consumers however, will be able to view all merchants which they can in any case, on the internet, newspaper ads, brochures, etc..
No. You can choose to honor reward points from sister establishments. This is entirely up to you.
Yes if you would like to do so. You can also choose to block this provision.
You get access to a merchant portal which has a number of comprehensive reports available.
No, our service and smartphone applications are completely free for end users and we charge merchants for managing the rewards program.
Please leave your contact details on our "contact Us" page on this website or write to us at email@example.com or call us at 0120 6888016. Our sales team will visit you and explain the charges. As mentioned above we charge a fraction of cost of having your own software and employing a manpower to manage and maintain your own program.
Please go to our contact us page, leave your details & your question. We will get back to you.